Critical Start
Critical Start provides managed detection and response services to monitor, investigate, and resolve security threats for organisations.
- Categories
- Managed detection and response, Incident response, Managed security services, Vulnerability management
- Based in
- Plano, United States
- Founded
- 2012
- Ownership
- Owned by Vista Equity Partners since 2022
- Certifications
- ISO 27001, PCI DSS, SOC 2
About Critical Start
Critical Start provides managed detection and response (MDR) services. It sells to organisations that need continuous security monitoring and response, including those in financial services, healthcare, manufacturing, energy and utilities, legal and professional services, technology and SaaS, and state and local government. The company combines AI-powered triage with human-led investigation. Its platform, CORR, pulls signals from over 100 integrations and presents a single queue of alerts. Every alert is investigated by a human analyst, with two-person validation on critical findings. Critical Start commits to contractual service-level agreements with financial remedies. It also offers vulnerability management, managed SIEM, digital forensics and incident response, and advisory services. The company says it has over 2,500 organisations protected and 600 analyst investigations each day.
Products
- CORRA security operations platform that shows every alert, investigation, and response action in real time.
- Trusted Behavior Registry (TBR)A system that automatically resolves known-good behaviours to reduce false positives.
- MobileSOCA mobile app for reviewing alerts, approving containment actions, and collaborating on investigations.
- Cyber Risk DashboardA dashboard that maps detections and investigations to compliance frameworks and generates audit-ready reports.
- Posture Assessment ToolA free assessment of Microsoft security environments that identifies misconfigurations and telemetry gaps.
Ownership and deals
Companies owned by Vista Equity Partners lists both in the directory, with the deals on record.
- Raised $215m in private equity fundingInvestor Vista Equity PartnersReport on the Critical Start funding round of April 2022 (opens in a new tab)
Acquisitions come from SecurityWeek's monthly M&A round-ups from 2021 onwards, from Cybersecurity Ventures' quarterly M&A reports for 2020, and a few from Wikipedia lists. Funding rounds from 2022 onwards come from Return on Security's weekly Security, Funded newsletter. These are dated to the month. A few deals added from the news are dated to the day. Smaller deals may be missing. Amounts are in US dollars.